Introduction

The Ticket Sytem is used to provide a good overview of all open issues and to guarantee a trouble-free handling and workflow.

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• Sending an E-Mail
• Creating an issue in the Hilscher Ticket System (registered account needed)

Sending an E-mail

The easiest way to open a ticket in the Hilscher Ticket System, is to simply send an E-mail

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Please note, that every time you write an E-Mail without mentioning the Issue ID in the subject line, a new ticket will be generated.
This makes it harder to form connections to already excisting issues and could cause delays in processing your reqest.

Creating an issue in the Hilscher Ticket System

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