Table of Contents
Error Description
The device can not be found in the device assignment / it can not be connected to the device
Trouble shooting
USB Driver
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Install latest Version
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Please install the latest driver version, available on our Knowledge Base:
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net/wiki/display/CIFXDRV/Versions+-+NXUSBCDC
Sycon.net
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Install the
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latest version
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Please install the lastest version of Sycon.net:
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Driver selection
In the navigation area → Settings → Drivers, please select the netX Driver.
Connection
Please do not use USB hubs. Rather use a direct connection.
Also use an unshielded USB cable, the one included in the delivery would be best.
Restart ODMV3
ODMV3 is an online data manager used by Sycon.net.
If unexpected problems arise, a reboot can often help.
The ODMV3 can be found as shown, bottom right in the picture. By right-clicking you can then perform various actions.
under "Help ..." you will find a more detailed description of this application
Misc
switch off Endpoint Security
uninstall the Hilscher USB driver and Sycon.net
clean the registry with the free tool "CCleaner" (https://www.ccleaner.com)
install the latest driver version as well as the latest version of Sycon.net
If this also does not lead to a solution, please test a PC that is not subject to IT influences.