How can I recover a netPI to factory default settings?
How can I recover a netPI to factory default settings?
The netPI does not have a physical reset button or any other specific hardware detail to reset it to factory default. Instead a USB stick is needed to initiate the recovery of the system software.
Attention! Recovering a gateway with the following procedure explained below will clear all existing contents on the device's main storage memory (SD card). So before continuing make sure you made a backup using the gateway's management web UI under Control Panel/System/Backup and Restore.
USB stick preparation
Use an USB stick with a minimum size of 500Mbyte
The stick should be at least USB 2.0 (USB 3.0 is better) compatible
The stick have to be formatted FAT32. Please execute a full format and no quick format.
The stick's volume have to be named "RECOVERY". Other names will not be accepted.
Sticks of sizes >=64GByte can't be formatted FAT32 under Windows. A tool such as "HP USB STICK FORMAT" is needed to format bigger sizes.
Extracting the provided image
The recovery software image comes as zip compressed archive
Use a tool such as 7Zip to decompress the file
Extract the whole zip file to your USB stick's root directory in a 1:1 copy
Installing the system software
Switch off the device
Plug in the USB stick in any of the device's USB ports
Power on the device
The device loader will recognize the USB stick during the boot sequence automatically and initiates the installation from the USB stick
Please do not interrupt the installation and wait until the device powers down. You will see a LED on the device's front flashing periodically during the installation and then going to off state when it is finished.
Remove the USB stick and restart the device