1. Phase Out Information
2. Getting started
3. Documentation
4. Firmware Version
5. Software and Tools
6. Configuration Tool
7. Supported Hardware and Protocols
8. Product Download Package

Product Updates for supporting new flash-types

An essential aspect of Hilscher's product lifecycle management process is around maintaining existing products to guarantee sustained availability for our valued customers.

The flash component used in numerous Hilscher products was discontinued as part of the manufacturer's portfolio streamlining. In order to offer our customers a long-term and future-proof alternative, we will use flash components that support the SFDP (Serial Flash Discoverable Parameter) standard. This ensures that our products remain compatible with evolving hardware requirements and ensures a seamless user experience.

In scenarios where protocol firmware versions come in two variants within the software download package, both versions are fully compatible with the hardware currently being shipped.

Through a Product Change Notification (PCN) in the upcoming months, Hilscher will inform that, starting from a new hardware revision, the corresponding firmware generation, specifically the latest version available in the software download package, must be used.

Example:

To provide clarity on firmware generation status and versioning, we have outlined a comprehensive description, available at the following link: https://hilscher.atlassian.net/wiki/x/KQBQBg

In scenarios with two variants, one firmware is then used for an evolution without API and function change, only including support for Flash types supporting SFDP, and the other one, the latest recommended firmware generation, represents the latest technology maintained and enhanced by new features. 

Software Installation

Auxiliary Tools

First Steps

1. Install the above mentioned software components.
   
   
2. Mount the Hilscher product into the system, e.g. evaluation board.
   
   
3. Please ensure power supply, host interface access and optional USB diagnostic access
   
   
4. Download firmware and configure the device via netX Configuration Tool or Modbus
   
   
5. For communication, connect the master device to the Ethernet or Fieldbus port of your system
   
   
6. For Modbus RTU communication select the type of serial connection by setting hardware jumpers

Firmware

For full support with the Hilscher tool chain, the minimum firmware listed on this Product Download package has to be used. For the latest version, please visit the Hilscher Knowledge Base regularly.

Documentation

Documentation for all hard- and software components included in this Product Download package is available on the path: …\Documentation\...

The Documentation Library on the Hilscher Knowledgebase includes further documents: Documentation Library

The documentation can be downloaded at:

• Documentation Library
• The download section of the current product download package.

netX Configuration Tool 

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